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Terms and Conditions – NextLevel

1. Introduction

These Terms and Conditions govern the use of all services, facilities, equipment, and digital experiences provided by NextLevel. By entering the Club, accessing virtual reality systems, participating in tournaments, or engaging with any of our services, members and guests agree to comply with these Terms. Your participation constitutes full acceptance of the rules outlined herein.

2. Membership and Access

Access to the Virtual Games Club may require registration, membership, or hourly session payment. Users must provide accurate details during registration and must not impersonate another person. Membership is personal and non-transferable. The Club reserves the right to suspend or cancel memberships in cases of violation of these Terms or disruptive conduct.

3. Age and Supervision

Due to the nature of virtual gaming, a minimum age requirement may apply. Minors must have parental or guardian consent and, when required, be accompanied by an adult. Parents or guardians remain fully responsible for minors’ actions while using the Club’s services.

4. Use of Equipment

The Club provides high-quality computers, headsets, controllers, and peripherals. Users must handle all equipment responsibly. Tampering, misuse, or negligence that leads to damage will result in financial liability. Equipment may not be removed from designated areas. Users must immediately report any technical issues to staff.

5. Virtual Reality Safety Guidelines

Virtual environments may involve physical activity, movement, or sensory effects. Users must follow all safety instructions, maintain awareness of their surroundings, and take breaks as needed. The Club is not liable for discomfort, motion sickness, or physical injury caused by improper use. Participation is at the User’s own risk.

6. Software and Content

All games and programs provided are licensed and legally obtained. Users may not install unauthorized content, attempt to modify software, or access restricted systems. The Club strictly prohibits piracy, hacking, or cheating in any form.

7. Online Behavior and Communication

Users engaging in multiplayer or online experiences must maintain respectful and responsible conduct. Harassment, hate speech, offensive behavior, or disruptive actions will not be tolerated. Violations may result in suspension or permanent exclusion.

8. Events, Competitions, and Tournaments

The Club may organize special sessions, tournaments, and themed events. Participants must comply with specific event rules. Cheating, exploiting technical issues, or unsportsmanlike conduct will lead to disqualification. Prizes are awarded under the announced conditions and may not be substituted or exchanged.

9. Payments and Fees

Services, memberships, and events are subject to fees as determined by the Club. Payments must be made in advance or at the time of service. Refunds are only issued in accordance with local regulations or specific Club policies. Failure to pay may result in suspension of access.

10. Personal Property

Users are responsible for their belongings, including mobile devices, wallets, and bags. The Club is not liable for lost, stolen, or damaged personal items. Secure storage options may be available but remain the User’s responsibility to use properly.

11. Health and Conduct

The Club provides a safe and inclusive environment. Users must refrain from smoking, consuming alcohol, or using prohibited substances on the premises. Disruptive or aggressive behavior will not be tolerated. Users who appear intoxicated or unfit to safely use equipment may be denied access.

12. Privacy and Data Protection

Personal data may be collected for membership management, booking systems, or event participation. Such information will be handled in compliance with applicable laws and used solely for operational purposes. The Club respects confidentiality and does not share information without legal justification.

13. Liability and Risks

By participating in virtual gaming sessions, Users acknowledge inherent risks including dizziness, disorientation, or motion-related discomfort. The Club provides equipment in good condition, but Users assume personal responsibility for their experience. The Club is not liable for injuries, losses, or damages unless required by law.

14. Suspension and Termination

The Club reserves the right to suspend or terminate access immediately in cases of rule violations, damage to property, illegal activities, or failure to pay fees. Termination may occur without prior notice and without reimbursement.

15. Changes to Terms

The Club may revise these Terms from time to time. Updated Terms will apply to all ongoing and future services. Continued use of the Club after changes indicates acceptance of the modifications.

16. Governing Law

These Terms are governed by the laws of the jurisdiction in which the Club operates. Any disputes will be resolved in accordance with local legal procedures.

17. Contact

For inquiries, complaints, or clarifications regarding these Terms, Users may contact Club staff directly through official communication channels provided during membership registration or on-site.